DZREKE, S. S.; DZREKE, S. E. Consumer awareness & switching barriers in telecom: How sim-swap friction and plan complexity lock African users into suboptimal plans. Frontiers in Research, [S. l.], v. 3, n. 1, p. 42–58, 2025. DOI: 10.71350/30624533113. Disponível em: https://www.firjournal.com/index.php/pub/article/view/113. Acesso em: 7 sep. 2025.